#Zagreb city vibe apartments professional

This stay was the tail end of our Europe trip. This behavior of the Host being totally irresponsible made our trip in Zagreb very very. Now at 11pm how are we suppose to go look for a room. The host made NO attempt to fix the situation and all she said that we could find ourselves another room. The next day after our day trip we returned to the Rooms and yet again it wasn't cleaned nor did they service the air con. When we contacted the host and showed her pictures of the room and the dead insects, she said she was not in Zagreb and she will inform the housekeeping to do check on the air-con as well as ensure that the 2 Rooms would be cleaned well. We found insects like dead spiders and some other small dead insects in many corners of BOTH rooms. The aircon in my room wasn't working well and in the 2nd room occupied by my family member, the aircon was working well. There was heaps of dust in the corners and we could not even walk bare feet as it felt like it was not swept in months. We arrived at 6pm and upon entering the room, we were extremely disgusted with the uncleanliness of the room. Prior to check in date, we were given details on self-check in which was fine. This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).Booked 2 rooms for 2N on 7. Contactless check-in and contactless check-out are available. Social distancing measures are in place staff at the property wear personal protective equipment a shield is in place between staff and guests in main contact areas periodic temperature checks are conducted on staff guests are provided with hand sanitizer cashless payment methods are available for all transactions. Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏ guestroom doors are sealed after cleaning.

This property advises that enhanced cleaning and guest safety measures are currently in place. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property accepts Visa and Mastercard. Guests must contact this property in advance to reserve cribs/infant beds.

#Zagreb city vibe apartments professional

This property is managed by a private host, not a professional engaged in trade or business. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. Safety features at this property include a fire extinguisher, a security system, and a first aid kitĬharges for extra guests may apply and vary according to property policy.Ī cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. This property accepts credit cards cash is not accepted Guests must contact this property in advance to reserve cribs/infant beds Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Extra-person charges may apply and vary depending on property policy